For HVAC, plumbing and home-service shops in NJ and PA

Turn missed calls into booked jobs, 24/7.

An AI front desk that texts back every missed and after-hours call in under 60 seconds, qualifies the emergency, books it against your real schedule, and collects the deposit. You get a text. The customer gets a tech.

Built on Claude Managed Agents by Anthropic. Works with Housecall Pro, Jobber, Google Calendar, Stripe and Twilio. Your number stays the same.

9:38 PM missed call. 9:43 PM booked, owner alerted.

< 60s

response to a missed call, any hour

27%+

of home-service leads hit voicemail (industry call-tracking studies)

40%

fewer no-shows when a small deposit holds the slot

2-3

jobs recovered per week per shop by follow-up texts

Live demo

Watch a 9:40 PM no-heat text become an 8 AM job

Pick a scenario to replay a real workflow, or switch to live mode and text the agent yourself. Same playbooks, same rules your shop would run.

Tuesday 9:40 PM. Office closed. Customer texts the shop number after the call went to voicemail.

CB

Cool Breeze Heating & Air

Text message

Scripted replay of a real workflow. Names and numbers are fictional.

It fixes the three places revenue leaks

Not a chatbot bolted onto your website. A dispatcher that owns the lead from first text to paid invoice.

1. Capture and qualify

Answers calls, texts and web forms in under 60 seconds. Triages emergencies (no heat under 55F, active leaks, gas smell), confirms the address is in your area and the caller owns the home, and turns away tire-kickers politely.

2. Book and confirm

Reads real tech availability, offers two arrival windows, creates the job in Housecall Pro or Jobber with your tags, sends the confirmation text, and takes a $49 deposit when the rules say so. P1 jobs text you instantly.

3. Chase and collect

Every 4 hours it follows up on no-shows, ghosted estimates and abandoned leads with short human texts. After the job: review request. After 7 days unpaid: a payment link. Two to three recovered jobs a week per shop.

Do the math on your own missed calls

Industry call-tracking studies put the share of unanswered calls to home-service businesses between 27% and 62%. Most owners have never counted theirs.

Revenue you are leaving on the table

$11,739 / month

$140,868 a year

Core plan at $1,800/month returns about

6.5x

Conservative by design: counts only calls you currently miss, not faster response on the ones you answer.

Live in a week, without changing your number

1

15-minute teardown

I text your own number a demo wired to your ZIPs, hours and pricing. You see it book a job before you decide.

2

Wire it in

Missed and after-hours calls forward to the agent. Core plan connects Housecall Pro or Jobber, Google Calendar and Stripe.

3

7-day pilot

It runs on your missed calls only. You get a text for every booking and a dashboard with leads, booked jobs and recovered revenue.

4

Friday ROI email

Leads, qualified, booked, after-hours saves and dollars recovered, every week, plus any conversation flagged for your review.

Playbooks for the trades that lose the most to voicemail

HVAC is where I started. Each playbook has its own emergency rules, price ranges and intake questions.

Pricing

Pricing that pays for itself on the first after-hours job

One $800 no-heat call booked at 9 PM covers the Core plan for two weeks. Setup covers the build; the monthly covers hosting, monitoring and tuning.

The 7-Day Pilot

Plug into missed calls only. See real bookings before you commit.

$500one time, credited to setup

 

  • Your missed and after-hours calls get a text back in under 60 seconds
  • Qualifies, books against your hours, collects a deposit when it should
  • Owner text on every booking and every emergency
  • Live dashboard: leads, booked, recovered revenue
  • Day-7 numbers in writing
Most shops start here

Core

One location, unlimited leads, wired into your CRM.

$1,800per month

+ $1,200 setup

  • Everything in the pilot, running 24/7
  • Housecall Pro or Jobber: real availability, jobs created with your tags
  • Google Calendar holds for each tech
  • Stripe deposits applied to the job
  • Follow-up agent: no-shows, ghosted estimates, abandoned leads
  • Weekly ROI email every Friday

Pro

Two locations, review automation, invoice chase, custom skills.

$2,750per month

+ $2,500 setup

  • Everything in Core for up to 2 locations and 3+ techs dispatch
  • Review requests after every paid job
  • Unpaid invoice nudges with payment links
  • One custom skill (warranty checker, membership upsell, financing pre-qual)
  • Priority support and monthly tuning call

Performance add-on: $75 per after-hours booked job, capped at $750/month. Only charged when the agent books work you would have missed.

Why it holds up at 2 AM

Built like infrastructure, not a chatbot

Each shop runs on Claude Managed Agents from Anthropic: a hosted agent with its own memory, scheduled follow-ups, and a full trace of every message and tool call you can audit. Your API keys sit in an encrypted vault the agent never sees. I'm a full-stack developer, not a reseller, so when you want a custom skill (warranty checker, financing pre-qual), I build it.

  • Replies in 10 to 20 seconds, 24/7, with human hand-off rules
  • Never quotes firm prices, never books outside your area or hours
  • Works inside Housecall Pro and Jobber; nothing new to learn
  • Per-shop memory: it remembers the customer, the unit and the gate code

Questions owners ask

Under 60 seconds from the missed call or inbound text, 24 hours a day. Most replies land in 10 to 20 seconds.

No. It catches what they cannot: nights, weekends, and the 3 PM rush. Your team sees every conversation and can take over any time by texting "I got this".

Gas smell or CO alarm gets safety instructions first (leave the house, call the utility or 911). Then the agent offers the emergency window and texts the owner immediately.

It texts like a dispatcher. If someone asks directly, it answers honestly in one line and keeps helping. Owners report customers care about the appointment, not the typist.

A 15-minute call. I need your service ZIPs, hours, tech names and skills, your pricing ranges, and a Housecall Pro or Jobber API key for the Core plan. Your existing number stays; missed calls forward to the agent.

Claude Managed Agents by Anthropic: hosted, long-running agents with per-shop memory, scheduled follow-ups, and an audit trail of every tool call. Credentials live in an encrypted vault; the agent never sees your API keys.

Month to month after the pilot. The setup fee covers the build; the monthly covers hosting, monitoring and continuous tuning.

The agent works anywhere in the US. I onboard local shops in person when possible and remotely everywhere else.

The $500 pilot

Seven days on your missed calls. Then decide.

The pilot plugs into missed calls only, so nothing about how your office works changes. If it does not book at least three jobs in the week, you keep the report and we part ways. If it does, the $500 is credited to setup.

  • Texts back in under 60 seconds, nights and weekends
  • Owner text for every booking and emergency
  • Dashboard with leads, booked jobs, recovered revenue
  • Day-7 numbers in writing, no pitch

Next: a 15-minute teardown call. $500 is only charged if you start the pilot, and it is credited to setup.